Infrastructure Solutions

Onboarding and offboarding procedural documentation is important from an employee interaction and productivity point of view, but did you know that it’s also vital from a security standpoint?

We offer custom processes and documentation to ensure a smooth and secure process.

The best IT support is built on a long-term strategy and with agility and flexibility in mind.

An annual IT road map outlines our strategic plan for your business’s technical strategy, taking into account your business growth, emerging technologies, and new security threats.

Different companies will have different requirements and approaches when it comes to security. That’s why it’s important to have clear policy for staff that outlines security strategy and provides a guide for how to handle situations when they do occur.

As security experts, we can help you put together a clear and effective policy, and educate staff on how to use it to protect the company’s assets.

While robust security solutions can offer significant protection from threats, should the worst happen, a comprehensive disaster recovery plan is essential for a company to get back on its feet quickly.

Our bespoke IT disaster recovery plans provide a structured and documented approach to help organisations rapidly resume operations following a breach, attack, loss of data, or other incident.

Our regular remote maintenance provides a responsive and efficient service to assure that all your systems are maintained for optimal performance and security.

According to Gartner, the average cost of IT downtime is $5,600 per minute. That’s why it’s so important to spot any potential issues early.

Our infrastructure monitoring tools run 24/7 and alert us to any problems early, allowing us to fix the issue without any interruption to your service.

While remote maintenance and monitoring is invaluable, this works best when supported by regular onsite support.

Our dedicated engineers are available to provide a regular onsite service – giving you peace of mind and ensuring the smooth running of your entire IT infrastructure.

DNS stands for ‘Domain Name System’. Essentially, this system translates a domain name you’ve entered (https://synergy.tech/  for example) into the IP address your computer needs to locate the service or website you’re looking for. If there’s a problem with your DNS, your website might be technically online, but there’ll be no way for anyone to find it.

Our DNS hosting services are built to increase redundancy and security, and reduce latency, meaning that your services suffer less downtime and load faster.

Choosing and registering the right domain name can be important in helping customers easily find your website. Losing your established domain name because you’ve forgotten to renew can cause an unnecessary headache.

Thanks to our website hosting expertise, we can take the hassle out of registering and renewing domains.

When considering website hosting, the decision should ultimately come down to which service can increase your website’s functionality, reliability, performance, and security.

Thanks to our deep website hosting expertise, we can help you build and maintain an exceptional web presence, fully flexible and scalable to your requirements.

As part of our commitment to exceptional service, we won’t make you pay for shipping on any hardware you purchase through us.

We know that speed is often of the essence when deploying new IT solutions. That’s why we offer an expediated procurement service when the clock’s ticking on a project.

Downtime costs money and wastes time. That’s why it’s useful to have failover hardware that can immediately switch into action should the first in line solution fail.

Our expert engineers can ensure warm hardware spares are set-up, configured, and ready to spring into action the minute they’re needed.