Employee turnover is a fact of life. But what most businesses don’t realise is that every new hire, and every departure is a critical moment for IT security. Without structured, secure onboarding and off-boarding processes, organisations are vulnerable to data breaches, compliance issues, and operational disruption.

The IT Gap in Onboarding and Off-boarding

Bringing a new employee onboard? They’ll need a laptop, secure credentials, access to cloud tools, and permissions tailored to their role. Miss one of these, and productivity drops. Rush through the process, and you risk exposing sensitive systems.

Letting someone go? If access isn’t revoked instantly, you leave the door open for ex-employees to access company systems, download client data, or damage files.

For many businesses, this process is still manual. That means passwords shared over email, systems forgotten in spreadsheets, and access lingering long after employment ends.

Security and Compliance Risks

Whether you’re hiring or off-boarding, there are serious consequences to getting it wrong:

  • Unrevoked Access: Former staff retaining access to email, apps, or client systems.

  • Data Leakage: Sensitive data walking out the door on laptops or cloud storage.

  • Non-Compliance: Violations of GDPR, ISO27001, or internal security policies due to inadequate access control.

  • No Audit Trail: No visibility into who accessed what, when, and for how long.

IT Offboarding Should Happen the Minute They Walk Out the Door
Or preferably, a few minutes before. That means:

· Disabling accounts (Microsoft 365, Google Workspace, VPN, CRM, etc.)

· Reclaiming or remotely wiping company devices

· Revoking third-party app access

· Forwarding emails and securing shared folders

· Logging and confirming every step

This isn’t just good hygiene—it’s essential cybersecurity.

How an MSP Like Synergy Helps

This is where working with a Managed Services Provider (MSP) adds value:

  • Standardised Processes: We build structured, repeatable onboarding and offboarding checklists aligned with your business needs.

  • Access Automation: We integrate with your HR systems to trigger automated provisioning and removal of accounts.

  • Security First: Zero trust policies, MFA, and least-privilege access are baked in from Day 1.

  • Documentation & Compliance: Everything is logged, timestamped, and auditable.

Start Secure, End Secure

It’s not just about IT efficiency—it’s about reputation, compliance, and risk mitigation. The most damaging breaches often stem from something as simple as a missed offboarding step.

Onboarding and offboarding isn’t a people problem. It’s a process problem—and a security risk. With the right systems in place, it becomes a strength, not a liability.

Need a better system?

Synergy helps you implement secure, streamlined employee lifecycle management—so you can onboard confidently, off-board securely, and stay protected at every step.


Protect Your Data. Protect Your People.

Contact Synergy to review your current onboarding/offboarding process and learn how we can help secure your environment, reduce admin burden, and close the IT security gaps you didn’t know you had

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fidel@synergy.tech

Business Development Manager

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